We accept all major payment methods in our shop and online, and our shop also accepts cash. You are able to spread your payments.

We offer free next day delivery on orders over £60. Frozen food and orders including glass terrariums or vivariums with glass doors will always have a delivery charge. Standard delivery is £10.00, heavy orders may be subject to a pallet charge up to £61.62.

Orders placed before 12 noon on Tuesday to Friday are dispatched the same day.

I’m afraid we currently only ship within the mainland United Kingdom, we unfortunately cannot offer delivery to the Highlands or off shores.

Please contact us straight away. We offer a no quibble returns policy if you are not totally satisfied within 14 days.